tropic like it’s hot 

To help make group trip to Valentine Imperial as seamless and unforgettable as possible, we kindly request that all guests make their room reservations and airport transfers directly through our travel agent, Stephanie Steinert with Travel With Class.

📞 Phone: (262) 343-2581
📧 Email: stephanie@travelwithclassllc.com

IMPORTANT BOOKING INFORMATION

• Booking outside of our group block could result in additional fees and may mean you’re not located near the rest of the group.

• Booking at a different property will require costly day passes in order to hangout with everyone. These passes are per person, per day and will not be at your own epense.

By booking directly with Stephanie, you’ll be included in our official Tropic Like It’s Hot room block, enjoy exclusive group perks, and avoid unnecessary charges.

WHY BOOK THROUGH STEPHANIE?

• Seamless Coordination – Stephanie manages all reservations so the resort is prepared for our group events and activities.

• Exclusive Group Perks – Special group rates, and extra benefits.

• Competitive Pricing – Stephanie works hard to secure the best available rates. If you find a lower price, contact her before booking to see if it can be matched.

• Personalized Service – You’ll work directly with Stephanie—no call centers, no long hold times.

• 24/7 Travel Support – Direct help during travel if flight delays, resort issues, or emergencies arise.

• Resort Overbooking Protection – Stephanie’s strong relationship with Valentine Imperial means your spot is protected from overbooking.

Yes! A valid passport is required to travel to Cancun, Mexico.

Please ensure:

• Your passport is not expired
• It has at least 6 months of validity beyond your return date
• There is at least one blank page

Check out the resource link if you need to order or renew your passport.

Hello! Stephanie and Kaylee have pre-reserved rooms with a special set rate for the travel window of Jan. 24th-31st, 2026. Guests may extend their stay, depending on availability at time of booking. This resort requires a 3 night minimum for all guests.

BOOKING AND PAYMENT DEADLINES

Deposit Amount: $250.00 per person due on or before March 2nd, 2026.

Additional Costs: If you are including travel insurance or flights with Travel With Class, these costs must be paid at the time of deposit.

RSVP & First Deposit Deadline: March 2nd, 2026

Room Availability: A limited number of rooms are reserved and available on a first-come, first-served basis. Rooms are not confirmed until the full deposit is received. To secure your preferred room type, we highly recommend making your deposit as soon as possible.

Second Deposit Deadline: June 24th, 2026

• Amount: 60% of the remaining balance of your total package cost.

Final Payment Deadline: September 8th, 2026

• Amount: Remaining balance must be paid in full.

AIFARE CONFIRMATION DUE : December 10th, 2026

All flight information will be collected via the flight collector starting at 90 days before departure for your transfers. This would be for anyone who has booked flights on their own. So please pay attention to the emails that will be sent out. Please be sure to include your confirmation number. The confirmation number is needed to track flight schedule changes and flight number changes. * If we do not have your flight details at least 45 days before departure, guest forfeits included transportation. 

Be sure to reference the FAQ below for tips on booking air

BE SURE TO READ

ALL DEPOSITS AND PAYMENT ARE NON-REFUNDABLE ** If  insurance is purchased, then guest will be entitled to any compensation that is granted based on the insurance policy purchased minus the agency cancellation fee**

 Bedding Requests I always pass along specific bedding preferences (such as king or two beds), these are requests and not guaranteed. Final room assignments are made by the property at check-in based on availability.

PASSPORT BOOKS ARE REQUIRED FOR THIS TRIP, NO EXCEPTIONS. A PASSPORT CARD OR ENHANCED DRIVERS LICENSE IS NOT VALID FOR AIR TRAVEL. Please check your passport now to ensure they are valid as passport processing time can very especially when delayed.

All Inclusive Resorts require each guest to be registered by passport name and DOB. Guests who are not listed on the room reservation will not be allowed to enter the property. Resorts reserve the right to refuse name changes within 30 days of travel. Additional fees may apply for last minute passenger changes.

 

 

• Book your flights to: Cancun International Airport (CUN)
• We recommend booking your flights as early as possible for the best pricing
• Need help? Stephanie can assist—just indicate this on your initial reservation form.

Airport Transfers Included:
When you book your hotel through our group room block, roundtrip shared transfers  between airport and the resort are included.
No need to arrange a taxi or shuttle on your own.

Flight Price Monitoring Tips:

• Use apps like Hopper, Google Flights, and Skyscanner
• Set price alerts to get notified of the best deals
• Compare one-way vs. round-trip flights

Important: If using a third party site, we recommend booking directly with the airline once pricing aligns with your budget

Arriving Early?
No problem! If you arrive before check-in, you’re still welcome to use all resort amenities (pool, restaurants, bars, etc.).
Just pack a small bag with essentials (like swimwear) to make the most of your day.

WHY TRAVEL INSURANCE MATTERS

Because group reservations at all-inclusive resorts are prepaid and non-refundable, travel insurance is strongly recommended to protect your investment.

Here’s what travel insurance can cover:

• No Refunds Without Insurance – If your plans change or you need to cancel, refunds are not available without coverage.
• Medical Emergencies – Most U.S. health plans do not provide coverage abroad. Insurance ensures you’re protected if you need care.
• Trip Interruptions or Delays – Insurance can reimburse expenses caused by flight delays, lost baggage, or missed connections.
• Emergency Evacuation – Coverage for severe medical situations that require emergency transportation.
  
• 24/7 Travel Assistance – Get expert help anytime, anywhere during your trip.

How It Works:

• Insurance cost is based on your age, state of residence, and total trip cost.
• Each guest receives a customized quote.

Don’t risk your trip or your health.
Protect your investment and travel with peace of mind by adding travel insurance.

Be sure to request your personalized travel insurance quote when completing your reservation form so coverage can begin immediately.

If you choose to decline insurance at this time, you may still add it later by following the booking link below. Please note that “Cancel for Any Reason” coverage must be purchased at the time of your initial deposit and it cannot be added later.

CLICK HERE  to purchase your insurance policy.

We’re so excited to have you join us at Valentine Imperial. To ensure the booking process is smooth and simple, please read the following instructions carefully.

Important Booking Tips

• Only one person per room should fill out the booking form using the “BOOK THIS ROOM” link.
• If you’re sharing a room with others, only one person needs to submit the form on behalf of everyone in that room.
• Most rooms are best for 2 adult guests, but some categories can accommodate up to 3 adults.
• Single occupancy is nearly the same cost as double, so we recommend booking double occupancy if possible.                                                                  

Booking Steps

Step 1: Choose Your Room
Review the available room categories and click the “BOOK THIS ROOM” button once you’ve made your selection.

Step 2: Complete the Booking Form
Enter your personal information and list the names of any other guests who will be sharing your room.

Step 3: Get Your Personalized Quote
Our travel agent, Stephanie Steinert from Travel With Class, will email you within 2 business days with your custom quote for review.

Step 4: Approve and Submit Deposit
Review and approve your quote, then submit your deposit to secure your room. Once your deposit is received, your reservation will be confirmed—you’re officially going to paradise!

Questions? Contact Stephanie If you have any questions during this process, please don’t hesitate to reach out. Stephanie is here to make your planning process as easy and stress free as possible.

• Email: stephanie@travelwithclassllc.com
• Phone/Text: 262-343-2581

Want to arrive early or stay longer? You can! Just note:

Subject to Availability – Extra nights depend on the hotel’s availability and what we have reserved.

Rates May Vary – Prices for dates outside the group block may differ from the quoted group rate.

How to Request – Simply include your preferred dates in your reservation form, and I’ll confirm availability for you!

Let me know your plans, and I’ll take care of the rest!

If you’re planning to share a room with another invited guest, here’s how to make the booking process smooth and simple:

• One Form Per Room: Please coordinate with your roommate and designate one person to complete the reservation form. Forms should be submitted per room, not per individual.

• Next Steps: Once the form is submitted, Stephanie will email both guests with the next steps and important details about your reservation.

• Different Addresses? No Problem! If you and your roommate live at different addresses, be sure to include the second guest’s contact information (including email address) in the notes section of the reservation form. This ensures everyone stays in the loop and receives all important updates.

• Designated Emails for Communication: To avoid missing any important information, please provide the designated email addresses for all guests sharing the room. This helps ensure everyone receives booking confirmations, payment reminders, and travel updates directly.

• Lead Passenger Responsibility: The person filling out the reservation form will be listed as the lead passenger and is responsible for:

  • Sharing all terms and conditions with their roommate(s).
  • Ensuring all payments are made on time for the entire room.
  • Communicating important updates from Stephanie with all guests in the room.

• Review Terms & Conditions: It’s the responsibility of each passenger to review the Terms & Conditions, which are included on your invoice and can also be found at www.travelwithclassllc.com. Travel With Class, LLC reserves the right to modify these Terms and Conditions as needed.

At Travel With Class, we believe in keeping you informed every step of the way. Here’s what you can expect after your booking is submitted:         

AFTER YOU SUBMIT YOUR BOOKING:

• Once your booking is approved and payment is secured, our office will manually process it with the resort supplier.
• Please allow up to 48 business hours for processing during normal business hours, and depending on the volume of requests.
• If you select a room outside the reserved room block or if your preferred room is no longer in our inventory, we’ll submit a special request to the supplier. This may take several additional days—thank you for your patience.

ONCE YOUR BOOKING IS PROCESSED:

You will receive an email from Travel With Class with the following:

• A booking receipt confirming your room category
• Payment due dates and remaining balance
• A secure payment link to make additional payments at your convenience 

ONGOING COMMUNICATION:

• Monthly email reminders will be sent as a courtesy to keep your payment timeline top of mind.
• 15 days before each major payment deadline, you’ll receive a reminder with a direct payment link.
• 90, 60, and 45 days before travel, we’ll request your flight information (if we haven’t already received it) so we can coordinate your ground transportation. Flight information needs to be submitted no later than September 5th, 2026!
• 2–3 weeks before travel, you will receive your final travel documents via email.

Throughout the process, you’ll also receive helpful tips and updates to ensure you feel fully prepared for your trip.

 

We’re here to help!

• Email: stephanie@travelwithclassllc.com 
• Phone: 262-343-2581
  

Business Hours:
Monday–Friday | 9:00 AM – 5:00 PM (Central Time)

Due to the nature of travel planning, email is the quickest and most efficient way to reach Stephanie. If needed, she’s available by appointment outside of normal hours or in the case of a travel emergency.